Refund / reversal policy
A clear approach to transaction reviews, reversals and service issues.
General policy
Eligibility for refunds or reversals may depend on the specific service, transaction, membership or benefit involved.
Eligibility and cancellation
Requests are reviewed against the terms that apply to the relevant service or transaction. Cancellation options may vary by configuration.
Failed or duplicate transactions
If a transaction fails or appears duplicated, contact kishan@voxivo.in with relevant details so it can be reviewed.
Service issues
If an experience or service does not work as described, share the details promptly. We will review the issue and available remedies.
Processing and contact
Processing timelines can vary based on the nature of the request and any involved service provider. Contact kishan@voxivo.in.
Questions? kishan@voxivo.in